Breeze Digital Signage User Manual download pdf

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Breeze Digital Signage Billing Policies

General Billing

Usage of BREEZE digital signage products and services via this website constitutes

customer's acceptance of Keywest Technology's billing policy with which all

customers must comply:

• Online accounts (a.k.a. Breeze Digital Signage subscriptions) are set up on a

no-charge basis and are billed after the first 30 days of trial for software-as-

a-service.

• After 30 days (i.e. trial period), customers will be billed for services, which

are paid on a monthly basis, or annually, depending on chosen plan.

• All customers are required to keep a valid credit/debit card on file to charge

for subscription fees.

• Customers are responsible for keeping all credit/debit card details and contact

information current. This can be done online through the customer account

dashboard. To access the account dashboard, customers should login to the

BreezeSignage.com website, click on "my account" and then click "billing

info."

• All recurring subscriptions are automatically invoiced and charged to the

credit/debit card on file.

• Invoice and payment receipts are available to customers through the

dashboard account page.

Billing Cycle

• Credit/Debit Card Billing: All credit/debit cards are automatically charged on

the customer's specific billing cycle date. If the credit/debit card is declined,

Keywest Technology will attempt to contact user for 30 days before account is

considered delinquent.

• Late Fee: All accounts more than 30 days past due may be assessed a late

fee. No fewer than three email attempts to contact the customer will be made

before any late fee is assessed.

• Delinquent Accounts: All accounts 30 days past due may be disabled until

balances are paid in full. When disabled, all access will be suspended and data

will be unavailable.

• Deactivation: After an account is delinquent 60 days, it will be cancelled due

to non-payment. Once cancelled, the customer will not be able to recover any

files until the account is current. Application data will be stored for 90 days

post cancellation. After that, application data will not be available. The

account record and delinquent balance will be submitted to a third-party

collection service.

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PJ855498v1Breeze Digital Signage Billing Policies General Billing Usage of BREEZE digital signage products and services via this website constitu

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PJ855498v1Fees • Late Fee: Keywest Technology may assess a $15.00 late fee for accounts 30 days past due. • Chargebacks: If a customer initiates

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PJ855498v1account deactivation requests made through the Breeze account page will create a cancellation request. Cancellations will take effect on

Breeze Digital Signage User Manual

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